#69 Rude client techniques

We all have different styles. Yesterday, a potential client come over to discuss what she “needed” for a website. She was very bossy, couldn’t careless about my ideas, and kept steamrollering me when I tried to speak. Eventually, I recommended using CMS and put her onto a website called Virb.com. She asked me if I’d do the CMS…

#67 Pricing your work

I always ask, “How much do you have budgeted for this project?” I call this “looking in their wallet” before bidding. I also ask them, “When is your deadline for submission to a printer or web launch?” Then I ask what they are looking for. If they have a low-budget, I steer them towards a low-budget solution or tell…

#66 Does social media really sell design work?

Athought provoking Wired magazine entry makes me wonder about all that link clutter from social media. Check it out > I don’t think committing web page real-estate is worth the distraction and visual noise. I haven’t met anyone who’s had personal phenomenal success from social links (jobs, money.)

#65 Thinking backwards

I’ve been an advocate of author Marty Neumeier’s thinking – but his day in the sun has probably past, I think. You can read about him here. And one of his books I’m going to quote from at slideshare. As with all author’s, I do NOT agree with everything he says. But I’m still a fan-boy. He…

#63 Controversy as a strategy

Positioning and differentiation are tried-and-true CREATIVE advertising strategies. I can tell you how changing positioning strategies meant making millions for many clients I’ve served. It changed them from confusing to understandable. Positioning is an idea that’s been in existence since 1980 and now taught in every business course in the world. That doesn’t mean getting noticed and being remarkable isn’t important.…

#62 Handling client delays

The way I’ve handled this “delay problem” – in my fixed-bid agreement – is instead of a “penalty,” I say the agreement is valid for 90-days. If the project isn’t completed by then, the terms are renegotiated. While this isn’t actually used as a “threat”, it’s a nice incentive or motivator for them to keep the energy on high.…

Return to Top ▲Return to Top ▲