I made a big advance in clarifying the barriers or hurdles preventing user satisfaction. The previous blog entry #92 describes some of that brain work. It’s a work in progress. When these hurdles are removed or addressed, users have decreased bailout or bad bounce rate metrics. The first hurdle isOBSTRUCTION This is load speed and…
Day: October 5, 2011
92: Prevent Toxic UX Poisonings
Reduce user disappointment, effort, and frustration with UX satisfaction. UX Hurdles Reduce Web Toxicity Build a user safe website with improved quality, efficiency, and economic longevity by monitoring three states for successful user experience. State 1 Obstruction If a website loads slower than 2 seconds, the speed biases users from that moment towards goodness-or-badness judgments.…
